Support Services Personnel Safety Survey

We cannot assure anonymity to respondents who admit to criminal activity or provide statements that imply a threat to themselves or others.

SURVEY INSTRUCTIONS:
  1. ALL survey items must be answered.
  2. Once all survey items are completed, click on the Submit button at the bottom of the page.
  3. When you have submitted the survey, a "Thank You" note will appear.
Please select one:
  
7-Digit PIN:
Your rank/grade
OF7 (RAdm, Maj Gen, AVM)
OF6 (Cdre, Brig, Air Cdre)
OF5 (Capt, Col, Gp Capt)
OF4 (Cdr, Lt Col, Wg Cdr)
OF3 (Lt Cdr, Maj, Sqn Ldr)
OF2 (Lt, Cpt, Flt Lt)
OF1 (2Lt, Lt, Fg Off)
OF0 (Mid, 2Lt, Plt Off)
OR9 (WO, MACr)
OR8/7 (CPO, SSgt, CSgt, FS, Chf Tech)
OR6 (PO, Sgt)
OR4 (LH, Cpl)
OR3 (L/Cpl, AS1(T))
OR2 (AB, Pte, AS1/2, Mne)
New Recruit
Off Cadet/Student
Your age
< 20
20 - 25
26 - 30
31 - 35
36 - 40
41 - 45
46 - 50
> 50
Your Job
Admin spt
Aircrew
Airfield/Ramp support
Analyst
Aviation Psychologist
Business Spt
Force Protection
Logistics (Air Despatch)
Logistics (Catering and Hospitality)
Logistics (Driver/Courier)
Logistics (Movements)
Logistics (Supply)
Logistics Spt
Medical/Dental
Ops spt
Personnel Spt
Photographer
Police
Project Management
Quality Management/Assurance
Safety Management/Assurance
Tech/Eng
Training - Other
Training - Physical/Adventurous
Training - Parachute
Training - SERE
Trials
Other
Total years in career field
< 1
1-2
3-5
6-10
11-15
16-20
> 20
Your time in this unit
<1 month
1 to 3 months
4 to 6 months
7 to 12 months
13 to 24 months
2 to 5 years
6 to 10 years
11 to 20 years
> 20 years
No response
Your Service/Organisation
Royal Air Force
Royal Navy
Royal Marines
Army
Civil Service
Foreign Military
Contractor
Other


ORGANISATIONAL PROCESSES

My section adequately reviews and updates safety standards and operating procedures.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Authorisations held by personnel in my section are closely monitored.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Personnel in my section are adequately trained to safely conduct their jobs.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Safety decisions are made at the proper levels by the best qualified personnel.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Standards in my section are clearly defined.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Standards in my section are enforced.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My unit makes effective use of specialist staff (e.g., Medical, Chaplain, Welfare Agencies, etc.) to help manage personnel with significant personal issues.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My unit temporarily restricts personnel under high personal stress from undertaking safety critical duties.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Personnel in my section are never given responsibilities without having first gained the necessary qualifications, skills and experience to perform safely.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Personnel from my section always maintain the correct standards when deployed.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Official guidance (e.g. Regulatory Articles, Standing Orders, Force Orders, TTP) is incorporated into day-to-day safety decisions in my unit.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My section accurately identifies hazards and assesses risks associated with its activity.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Personnel who have made an inadvertent error will not be punished for it irrespective of the severity of the outcome.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Unit and section members, from the top down, incorporate risk management strategies into daily activities.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My section actively uses human factors knowledge and error management principles to help improve performance and safety.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Both routine and safety-related information are communicated effectively within my unit.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Effective communication flow exists with adjacent organizations.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Shift handovers are carefully managed to ensure effective communication of pertinent information.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My section uses pre-task briefing techniques to ensure that potential hazards have been appropriately considered.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Feedback from safety investigations is sufficient and timely.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:


ORGANISATIONAL CLIMATE

My section has a reputation for high-quality performance.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Deviations from approved procedures and safety rules are rare in my section.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Individuals in my section report all adverse incidents and near misses.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Training for personnel in my section is rarely postponed/cancelled.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Individuals in my section are comfortable approaching supervisors about personal problems/illness.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Most members of my section readily report safety violations, unsafe behaviours, hazardous conditions, or cases of human error.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Quality Assurance is well-respected by my section.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Safety days are effective in my section.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Members of my section are never pressured, intentionally or otherwise, to cut corners to accomplish their tasks.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Duty shifts and rest period policies are enforced in my unit.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Personnel in my section work effectively as a team.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Conflicts between individuals in my section rarely degrade performance.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Safety related secondary duties are sought after in my section.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Morale in my section is high.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:


RESOURCES

Personnel in my section are provided sufficient volume and variety of tasks to maintain proficiency in all aspects of their duties.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
I always have adequate time to complete all aspects of my task in a safe and proper manner (including preparation, briefing, and paperwork).

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Working conditions are such that personnel are not affected by fatigue/extreme tiredness.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My section has sufficient personnel to achieve our tasks safely.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Required publications are current and used correctly in my section.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
The tools, equipment & IT provided are fit for purpose and serviceable.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My work environment is conducive to good quality and safe working (e.g., temperature, lighting, noise levels, etc.). Note: Where the environment cannot be readily changed and available PPE and clothing is of a standard to make the conditions acceptable, this should be considered in your response.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
The protective clothing and PPE provided is fit for purpose, serviceable, and readily available.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Diversions and additional/secondary duties do not adversely affect organizational safety within my section.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Post gapping in the last year has rarely caused difficulties in my section.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:


MANAGEMENT/SUPERVISION

There is an adequate number of experienced supervisors to meet the required level of supervision in my section.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers and supervisors are actively engaged in the management and resolution of safety matters.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers recognize individuals for their safety acts through awards and incentives.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers are effective at finding the right balance between addressing safety concerns and the requirement to achieve a task.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers and supervisors encourage reporting safety related occurrences or near misses.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers always deal with errors, mistakes and rule breaking in a consistent manner in accordance with my service's Just Culture Policy.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers and supervisors set a good example for compliance with policies, rules, and instructions.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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My managers never allow any deviation from documented procedures without first gaining proper authorisation for a change to the procedure.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers and supervisors react well to unexpected changes.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers and supervisors care about my quality of life.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers and supervisors ensure that safety is effectively promoted.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers and supervisors are successful in communicating lessons from safety events.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
Junior managers and supervisors are trusted to manage routine tasks.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:
My managers engage with the workforce to resolve safety matters.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
Characters remaining: 400 Enter any comment here:


OPEN-ENDED RESPONSE ITEMS

The most hazardous activity I perform is . . .
Characters remaining: 400
The next incident mishap in my unit will be caused by . . .
Characters remaining: 400
The most significant action(s) my unit can take to improve safety is (are) . . .
Characters remaining: 400
What is my unit doing right and why?
Characters remaining: 400
Use this space to provide any concern that you would like to comment upon . . .
Characters remaining: 400